Business cases, made approachable
Coming soonBuild the case that turns your idea into reality.
You know the product, the market, the problem. Plotwright supplies the rest — the frameworks, the financial models, the risk registers, and the structure that turns conviction into a case worth acting on.
Late-Night Mobile Order + Loyalty App
After midnight, ordering is clunky, waiting feels unsafe, and nothing rewards coming back.
Skip the line at 1am — order ahead from the only place worth staying open.
Order-ahead + timed pickup, night-safe shelf, one-tap pay, rewards.
Night owls — students, shift workers, rideshare drivers.
Eight years of overnight know-how and data no daytime rival holds.
Late-night attach rate, 30-day repeat, visits per customer per month.
How a case takes shape
Four moves, in the order a decision actually gets made. Start small — a canvas and a five-minute NPV can carry an early conversation — and add depth only where the decision needs it.
The artifacts below are real pages from The 1 AM Coffee Club, the example workspace included with every account.
Frame the problem
Name who hurts, and why it matters.
A case starts as scattered conviction. Plotwright gives it edges: the customer problems, the personas who feel them, and a canvas that forces the sharp version of the argument out of you.
With: Lean Canvas · Customer Journey Map · Personas · Customer problems
Nothing good is open after midnight
After ~midnight the only coffee available is convenience-store drip; quality options have all closed.
- All-Nighter Ana
- Night-Shift Nurse Noah
- Rideshare Driver Ravi
Survey of 600 overnight workers and students: 78% rate the available late-night coffee 2/5 or worse.
Test the numbers
Find out if the idea survives arithmetic.
A five-minute NPV or a full capital-budgeting model with scenarios — built by filling in named fields, not by fighting a spreadsheet. When uncertainty is the point, real-options models value the right to wait, expand, or walk away. And when someone asks for the cells, every model exports to Excel.
With: Quick NPV · Capital Budgeting · Real options · Evaluation Center · Excel export
App — 5-Year Quick NPV
- Initial investment
- $3.2M
- 5-year NPV @ 10%
- +$3.23M
- IRR
- ≈ 36%
- Payback
- Year 3
One of four evaluations on this project — compared side by side in the Evaluation Center.
Face the risks
Say what could kill it — before the room does.
Every credible case names its own failure modes. Score risks by likelihood and impact, promote the ones that materialize into issues, and assign the actions that answer them. Nothing earns trust in a recommendation faster than honest risk.
With: Risk, issue & action registers · SWOT · Porter's Five Forces+
App can't handle the 2am order peak
L2 · I4realizedIssue — Payment webhook drops orders under load in staging
Action — Finish the 2am-peak load test before GA
Low late-night app adoption
L3 · I4monitoringOwl & Ember ships a copycat app first
L4 · I3open
Take it to the room
Walk in with a case, not a stack of tabs.
An executive summary that states the decision you're asking for, and a board deck assembled from your live pages — present straight from the workspace, with no export-and-paste the night before.
With: Executive summary · Presentations · Strategic fit
Approve $3.2M to build and roll out the mobile order + loyalty app across all 38 cafés, GA by September 2026.
10-slide board deck · every slide is a live page
Customer research
A case is only as strong as the evidence under it.
Win/loss reviews, discovery interviews, the feedback landing in your inbox — captured once, in a consistent structure, instead of scattered across call notes and screenshots.
Plotwright rolls them up — why you’re winning, why you’re losing, what customers keep asking for — and lets you promote what you hear into the customer problems, features, and risks it’s evidence for. When a quote lands in the deck, it still points back to the person who said it.
With: Win/loss reviews · Discovery interviews · Channel feedback · AI synthesis · Transcript import
- Win / LossRiverside University meal-plan pilotWon
“Our students live at 1am. You already do too.” — committee chair
- InterviewDiscovery — Noah, ICU night nurseNight-shift nurse
- FeedbackFeature request — meal-plan dollars in the appVia email
Promoted to problems, features & risks — evidence, linked to the case
Guided where it should be. Out of the way where it shouldn’t.
You shouldn’t need to know how a Lean Canvas differs from a SWOT, or when an NPV is the right lens. Every framework here ships with named sections, short helper text, and a plain-language definition you can read beside the form — the structure itself is the guidance.
The notebook
Room for the thinking between frameworks.
Not every thought fits a named section. Notebook pages hold the running argument — the thesis, the meeting fragments, the why behind the numbers — with @-mentions that link straight to the companies, personas, and goals they reference.
1 AM Coffee Club — Strategy Notes
The night-economy thesis
Everyone fights over the morning. The hours after midnight are wide open — and they’re full of people who genuinely need good coffee: students, shift workers, drivers.
Why the app, and why now
The app turns accidental visits into a pre-ordered habit. @Owl & Ember Coffee is publicly eyeing later hours, so the window to define this occasion is now.
AI assist
A second opinion on tap.
Ask for a review and the AI reads your actual pages — the canvas, the numbers, the risks — and pushes back the way a thoughtful colleague would: the weak section, the missing risk, the figure with no source. It drafts and coaches too. It never invents your numbers.
- 01
The base case assumes a 20% frequency lift, but the only linked evidence — the punch-card pilot — showed 11%. Tie the gap to the rewards tier, or soften the claim.
- 02
Owl & Ember appears in Threats and in the risk register, but the competitive risk has no trigger sign. Name the signal that starts your response.
Review · Draft · Suggest · Coach — grounded in your pages
Everything in the kit
The full inventory, for the curious. Most cases use four or five of these — the structure tells you which.
Frameworks
- Lean Canvas
- SWOT
- PESTLE
- Porter's Five Forces+
- Customer Journey Map
- Positioning Map
- Competitor Matrix
- Roadmap & Features
The numbers
- Quick NPV
- Capital Budgeting
- Options to delay, expand & abandon
- Multi-Stage Option
- FCFF DCF (two- & three-stage)
- Multiples & Synergy valuation
- TAM / SAM / SOM sizing
Around the case
- Executive summary
- Risk, issue & action registers
- Options considered
- Personas & customer problems
- Customer research & win/loss
- Organizational goals
- Companies & core competencies
- Notebook & board-deck presentations
Make the case for what you build.
Every account includes a finished example workspace — The 1 AM Coffee Club — so you can see where you’re headed before you write a word.